Anything & everything related to your TULA orders.
Can't wait for your TULA to arrive? We know the feeling!. Our shipping information is listed below. All orders are subject to a 1-2 day processing period before they ship. TULA shipping transit times:. Holiday Shipping Information:. To receive your o
Sorry to hear you're having trouble! As a quick reminder, only one discount code can be applied per order, & each code can only be used once per customer.Discount codes are not valid on previous orders, gift cards, auto-delivery items & a few other p
Can't wait for your TULA to arrive? We know the feeling! Our shipping information is listed below. All orders are subject to a 1-2 day processing period before they ship.TULA Skincare shipping transit times:Standard Delivery (2-3 business days): £4.0
We're sorry to hear that & want to help get your order placed ASAP!A few things to try:Closing your browser & starting fresh.Purchasing through an incognito window.If you continue to have trouble, email us at [email protected] so a member of ou
Once your order ships, we’ll send you tracking information as soon as it’s available so that you can follow along as your order makes its way to you.You can always view your order's status from the My Account section of your TULA account. From there,
We’re sorry to hear about this, but we can help!All of our orders are packed & shipped with care, but if there is something wrong with your order, please get in touch with our support team at [email protected] & we’ll work to make it right. 💙I
Unfortunately, we cannot make changes to orders after they are placed, including editing the contents of an order, changing the shipping address, or canceling it entirely.Please confirm all details, including shipping information & the contents of yo
Unfortunately, we’re unable to make edits to shipping addresses once the order is confirmed, that's how we get you your TULA so quickly!If your order is returned to us for any reason, we’ll make sure it finds its way to you. 💙
We’re so sorry to hear about this & want to get your products in your hands asap!We believe this to be the result of the carrier incorrectly marking packages as delivered based on the GPS of the truck’s route. Several other TULA customers have experi
Firstly, we’re sorry to hear about this. We want to make sure you get the products you ordered ASAP.Please get in touch with our support team at [email protected]—we’ll take care of the rest!Psst: to help resolve this as quickly as possible, pl