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TULA Skincare

<div id="isPasted" style="box-sizing: border-box; margin: 0px; outline: 0px; padding: 0px; font-size: 14px; line-height: 21px; color: rgb(76, 78, 86); font-family: &quot;Avenir LT Pro&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Inter; font-size: 12px;">Unfortunately, we cannot make changes to orders after they are placed, including editing the contents of an order, changing the shipping address, or canceling it entirely.<br><br style="box-sizing: border-box; margin: 0px; outline: 0px; padding: 0px;"></span></div><div style="box-sizing: border-box; margin: 0px; outline: 0px; padding: 0px; font-size: 14px; line-height: 21px; color: rgb(76, 78, 86); font-family: &quot;Avenir LT Pro&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Inter; font-size: 12px;">Please confirm all details, including shipping information &amp; the contents of your order before completing it. &#x1F499;</span></div>

Unfortunately, we cannot make changes to orders after they are placed, including editing the contents of an order, changing the shipping address, or canceling it entirely.Please confirm all details, including shipping information & the contents of yo

Can I cancel/edit my order?

My TULA Order

What are probiotics?

What is the S6Pro Complex™?

Do we use live probiotic cultures? Why or why not?

In what order should I apply my products?

Is TULA Skincare cruelty free?

Are TULA products fragrance free?

Do we have to refrigerate the products since they contain probiotics?

Will my product(s) melt/dry/freeze/expire?

Where does TULA ship?

Will TULA work for my teenager?

Do you offer any wholesale discounts? Can I sell TULA products?

Do you offer TULA Gift Cards?

TULA Products

When will my order ship?

I'm having trouble with a promo code.

I'm having trouble placing my order.

Where is my order?

There's something wrong with my order.

How can I edit my shipping address?

My tracking says my order was delivered, but I have not received the package.

What should I do if I received the wrong product?

What is your return policy?

I no longer have the original packaging, can I still return?

How long does it take to process a return?

Returns & Exchanges

Tell me more about TULA's auto-delivery program.

How do I edit my auto-delivery?

How do I update payment for my auto-delivery?

Can I cancel/edit my order?Updated a year ago