Email us at help@tulskincare.co.uk, we aim to reply within 1 business day.

Shop All 

Auto-Delivery

Terms & Conditions 

Privacy Policy 

Cookie Policy

Shop

Set & Starter Kits

Best Sellers

Skin Quiz

Why TULA?

TULA Skincare

You do not have to refrigerate any of our topical skincare products. Our skincare products contain probiotic extracts which do not require refrigeration since they do not contain live cultures.

You do not have to refrigerate any of our topical skincare products. Our skincare products contain probiotic extracts which do not require refrigeration since they do not contain live cultures.

Do we have to refrigerate the products since they contain probiotics?

TULA Products

What are probiotics?

What is the S6Pro Complex™?

Do we use live probiotic cultures? Why or why not?

In what order should I apply my products?

Is TULA Skincare cruelty free?

Are TULA products fragrance free?

Will my product(s) melt/dry/freeze/expire?

Where does TULA ship?

Will TULA work for my teenager?

Do you offer any wholesale discounts? Can I sell TULA products?

Do you offer TULA Gift Cards?

When will my order ship?

I'm having trouble with a promo code.

I'm having trouble placing my order.

Where is my order?

There's something wrong with my order.

Can I cancel/edit my order?

How can I edit my shipping address?

My tracking says my order was delivered, but I have not received the package.

What should I do if I received the wrong product?

My TULA Order

What is your return policy?

I no longer have the original packaging, can I still return?

How long does it take to process a return?

Returns & Exchanges

Tell me more about TULA's auto-delivery program.

How do I edit my auto-delivery?

How do I update payment for my auto-delivery?

Do we have to refrigerate the products since they contain probiotics?Updated a year ago